OUR STANDARD: YOUR SATISFACTION
We are proud of our scissors that are manufactured according to excellent German artisan tradition. Our manufactory has an over 125-year history, and both then and now our staff are masters at their craft, processing every detail with diligence and devotion.
Of course our work is supported by state-of-the-art precision tools that we continuously develop further. But our high standard of quality ultimately depends on traditional handcrafting techniques – for both in-house product development and the selection of excellent materials. That is what we consider to be true cutting-edge tradition.
Should, however, the situation arise that you have cause for complaint, we will gladly exchange the product with free return shipping, or give you a refund. Scissors purchased in our online shop may be returned, when unused, within 14 days without indication of reason.
Please refer to our Terms and Conditions in the “Contact” section for additional information on our warranty policy.